Refund Policy

1. Free Trial

LiteDaemon includes a 7-day free trial on all plans. You can explore the full functionality before being charged. We strongly encourage you to use the trial period to evaluate the software.

2. 7-Day Money-Back Guarantee

If you are not satisfied with LiteDaemon for any reason within 7 days of your first payment, you may request a full refund. No questions asked.

To request a refund within the 7-day window:

1. Email us at [email protected]
2. Include your order email address or Dodo order ID
3. We will process your refund within 3–5 business days

3. After 7 Days

After the 7-day guarantee period, we generally do not issue refunds for:

• Change of mind
• Partial months or years of unused subscription
• Forgetting to cancel before a renewal

However, we will evaluate refunds case-by-case in the following situations:

• Technical failure: If the app has a critical bug that prevents you from using it and we cannot fix it within 14 days of your report
• Duplicate charge: If you were charged twice due to a payment processing error
• Billing error: If you were charged the wrong amount

4. Annual Plans

Annual subscriptions are eligible for a refund within the first 7 days only. After 7 days, we do not provide pro-rated refunds for annual plans.

5. How to Cancel

You can cancel your subscription at any time. Cancellation stops future billing but does not refund the current period.

To cancel:

1. Check your original purchase email from Dodo Payments
2. Use the customer portal link in that email to manage your subscription
3. Or email us at [email protected] and we will cancel it for you within 24 hours

After cancellation, your license key remains active until the end of the current billing period.

6. Refund Processing

Approved refunds are processed via the original payment method. Depending on your bank or card provider, refunds may take 5–10 business days to appear in your account.

Refunds are issued in the original currency. We are not responsible for exchange rate differences.

7. Contact for Refunds

For all refund requests, please contact:

Email: [email protected]
Response time: Within 24 hours on business days
Website: litedaemon.xyz